Recall & Service Campaigns
Recall and Service Campaigns
Find details about any current recalls & service campaigns affecting Zero Motorcycles.
If your motorcycle shows an open recall, please contact your nearest authorized Zero Motorcycles dealer as soon as possible. Provide your VIN (Vehicle Identification Number) so the dealer can arrange a convenient time to inspect and, if needed, repair your motorcycle.
You can easily find your nearest Zero Motorcycles dealer using the dealer locator.
Recall MY23/24 FST Motor Controller Failure
Recall Reference: 25V-8340569
MODELS: 2023 Zero SR, SR/F, SR/S, DSR/X and 2024 Zero SR, SR/S, DSR, DSR/X
SAFETY NOTICE
We’ve identified a potential motor controller issue affecting certain MY2023 and MY2024 motorcycles. In rare cases, this could result in a sudden loss of propulsion.
What You Should Do:
- Please contact your dealer as soon as possible to schedule the repair. Until then, you may continue riding with increased caution.
Recall FST Adventure Key Switch Harness
Recall Reference: 25V-587
MODELS: 2023 Zero DSR/X and 2024–2025 Zero DS, DSR, and DSR/X
SAFETY NOTICE
The key switch harness on certain Zero motorcycles may be improperly installed or routed, which could result in a sudden loss of propulsion while riding.
What You Should Do:
- Update your motorcycle’s firmware over-the-air using your Zero app, or;
- Contact your local authorized Zero dealer to schedule a service appointment.
Recall Front Brake Line
Recall Reference: 25V-459
MODELS: 2024 Zero DS, DSR, DSRP, and DSR/X
SAFETY NOTICE
We’ve identified a potential safety issue with the front brake line on some 2024 models.
What You Should Do:
- Contact your nearest Zero dealer for a free inspection and repair if needed.
Service Campaign Zero SDS/XMX OBDII Always On
MODELS: 2020/2021 Zero S, SR, DS, DSR, FX, and FXS
SAFETY NOTICE
12-volt always-on module supplying power to the OBDII port that can potentially fail.
What You Should Do:
- Contact your nearest Zero dealer for a free inspection and repair if needed.