Recall & Service Campaigns

Recall and Service Campaigns

Find details about any current recalls & service campaigns affecting Zero Motorcycles.

If your motorcycle shows an open recall, please contact your nearest authorized Zero Motorcycles dealer as soon as possible. Provide your VIN (Vehicle Identification Number) so the dealer can arrange a convenient time to inspect and, if needed, repair your motorcycle.

You can easily find your nearest Zero Motorcycles dealer using the dealer locator.

Recall FST Adventure Key Switch Harness

Recall Reference: REC-006470
Campaign number: SV-RCL-025-018
MODELS: 2023 Zero DSR/X and 2024–2025 Zero DS, DSR, and DSR/X

SAFETY NOTICE

The key switch harness on certain Zero motorcycles may be improperly installed or routed, which could result in a sudden loss of propulsion while riding.

What You Should Do:

  • Update your motorcycle’s firmware over-the-air using your Zero app, or;
  • Contact your local authorized Zero dealer to schedule a service appointment.

Service Campaign Zero SDS/XMX OBDII Always On

MODELS: 2020/2021 Zero S, SR, DS, DSR, FX, and FXS

SAFETY NOTICE

12-volt always-on module supplying power to the OBDII port that can potentially fail.

What You Should Do:

  • Contact your nearest Zero dealer for a free inspection and repair if needed.